Governor of Poker 3 My purchase didn’t show up – GOP3

It can be frustrating when you make a purchase in Governor of Poker 3 and it doesn’t show up immediately, but don’t worry! The team is here to help you resolve the issue and ensure that you get the items you paid for.

Here’s what to do if your purchase didn’t appear in your account.

Steps to Resolve Missing Purchases

In order to assist you efficiently, the support team will need some details to verify the transaction. Here’s the information they will require:

1. Your Account Name and Level

Make sure to provide the exact name of your in-game account and your current level. This will help the team locate your account in their system quickly.

2. Date and Time of Purchase

Include the date and time when the purchase was made, along with your timezone. This is crucial for tracking the transaction in the system and verifying when and where the issue occurred.

3. Invoice or Receipt

You will need to provide the invoice or receipt you received from the platform where you made the purchase (e.g., Google Play, Apple App Store, Facebook, Steam, Microsoft Store). This receipt should have important details like the transaction ID, amount paid, and other relevant information.

IMPORTANT:

The team cannot accept bank transfers as valid proof of purchase, as bank statements lack important details needed to verify the transaction, such as the transaction ID and platform information.

How to Retrieve Your Purchase Receipt

To help you gather the required information, here’s a quick guide to finding your receipt on different platforms:

  • Google Play: You can access your purchase history via Google Wallet or the Google Payment Center.
  • Apple App Store: Log into the iTunes Store, navigate to your purchase history, and retrieve the receipt.
  • Facebook: Head to Settings > Payments on your Facebook account to view and download your receipts.
  • Steam: Log into your Steam account, go to Account Details, and view your purchase history.
  • Microsoft Store: Log into your Microsoft account and check your Order History to find the relevant receipt.

Contacting Support

Once you’ve gathered the necessary information, you can contact Governor of Poker 3 support by using the in-game support feature or visiting the game’s official support page. Provide them with the following:

  • Your account name and level
  • Date and time of the purchase
  • Your receipt or invoice

After submitting this information, the support team will verify your purchase and work on resolving the issue as quickly as possible.

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Conclusion

If your purchase didn’t show up in Governor of Poker 3, don’t panic. By providing the correct account information, date and time of purchase, and a valid receipt, the support team can assist you in resolving the issue and ensure you get what you paid for.

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